by Dr. Kristen Willmott
The time for graduate school admissions is in full swing with December, January and February deadlines approaching. As a result, we are fielding lots of calls from parents and prospective graduate students who are seeking help in the process.
As the Director at Top Tier Admissions, and utilizing my experience as adjunct faculty at several institutions and as a former Harvard Graduate School of Arts and Sciences Admissions and Financial Aid Officer, I frequently tell parents and students to do their homework when it comes to chatting with graduate school admissions consultants. There are many to choose from, but there are also important things to know and questions to ask.
I’ve created the following key things to know before hiring a graduate school admissions consultant AND the top 20 things to ask a graduate school admissions consultant before hiring.
Key Things to Know Before Hiring a Graduate School Admissions Consultant:
- As the Association of International Graduate Admissions Consultants 2015 MBA Applicant Survey results confirm:]:
- 50% of applicants use an admissions consultant.
- 30% of applicants begin working with a graduate admissions consultant more than six months before applying to programs. You will be competing against applicants who hired professional help.
- All graduate admissions experience in the field is not equal.
- Does the admissions consultant you’re considering have experience working as an Admissions Officer, Admissions Director, tenured or tenure track faculty member on the admissions committee etc. at a top ranked graduate program?
- There are many graduate admissions consultants who have not actually worked in admissions at all. There are also many graduate admissions consultants who were “admissions readers” for a short time or sat in on admissions committees once or twice, or worked as staff assistants at graduate schools. I would argue that this experience is not fully beneficial to a graduate school applicant seeking admittance to a top ranked graduate degree program.
- There are no guarantees in graduate school admissions. Be wary of anyone who offers you one.
- It is a conflict of interest for a graduate school admissions consultant to confer with a current admissions officer about his or her students. I can tell you this having been an admissions officer. Every year I chat with parents and students who have just hung up the phone with admissions consultants who preached the benefits of their connections with current admissions officers at schools the student is targeting, framing these relationships as a leg up in admissions. These are promises that are not only false, but impossible to deliver on.
- For graduate school admissions consultants, there are very few professional associations, but one is the Association of International Graduate Admissions Consultants (AIGAC). It is not imperative or needed that your graduate admissions consultant be a member, but the takeaway are the principles that these members adhere to. Some key principles that your graduate admissions consultant should uphold include:
- Put the interests of the clients and prospective clients ahead of their own.
- Advise applicants to explore career goals before applying to school. Support applicant introspection.
- Encourage applicants to research schools and their programs while providing information and resources.
- Insist that clients write their own essays.
- Advocate that clients’ recommenders write their own recommendations.
- Maintain client confidentiality. (See more here)
- Be wary of an admissions consultant who sugarcoats anything for you. If you’re applying to a top graduate program in your field, the competition is fierce, even for those with near-perfect GMAT, MCAT, GRE or LSAT scores and 4.0 GPAs.
You need an admissions consultant who can be honest about: -your odds in the admissions process -any shortcomings in your application package -quantitative checkpoints you need to achieve (GPA, test scores) -specific strategies In the process you need to follow
Flattery in an admissions consulting relationship can only hurt the applicant in the long run. It is much better to know about weaknesses in your application and your odds at a program well in advance. Find a consultant who understands (and has the knowledge and experience to accurately state) your odds at your targeted programs, and who will be truthful with you.
- Factor in value more than price if you can. Saving money by selecting a less than qualified admissions consultant will likely only hurt you in the long run.
- Examine the cost of your number one graduate degree program (tuition, fees, room and board, books, etc.). Quality admissions consultants are pricey for a reason; they have invaluable experience that carries a cost to access. Your admissions consulting relationship will be quick, but the benefits gained from it, and the degree and diploma you earn will follow you and your resume for the duration of your career and beyond.
- It is important to find a graduate admissions consultant who is focused on allowing your voice to shine through in your applications.
- Those who are passionate about their work, and successful at placing students in top graduate programs, are consistently focused on helping you hone your story and present your skills, background, and experiences to faculty and the admissions committee in a way that demonstrates you, your aptitudes, and what you’ll ultimately contribute to a graduate program.
- Your voice is key; it must be represented in all pieces of your application.
So, now that you know some key guidelines before hiring a graduate admissions consultant, it’s important to know the questions to pose to one you’d like to hire. My suggestions are the following –print these out and take notes on them when you have your free introductory call!
Top 20 Things to Ask a Graduate School Admissions Consultant Before Hiring:
- Do you offer afree introductory call so that I can learn more about your company, my assigned consultant and your program? AND May I have the free introductory call with the consultant whom I will actually be working with?
- What information should I send you before this introductory call?
- Do you outsource any of the admissions consulting work that you do?
- What is your experience in admissions and in my targeted field?
- What types of graduate school applicants do you work with? (MBA, Master’s, PhD, EdD, Medical School, Law School, etc)
- How long have you worked in admissions and admissions consulting?
- Where can I view a list of the graduate programs that your recent students have been accepted to?
- Where can I view testimonials or referrals from past or current clients?
- Do you have any free programs or tips that I can view before I commit to paid packages at your company? (blogs, PDF tips files, guides, webinars, etc.)
- What is the method of communication for consulting? Phone, email, Skype, etc.
- What is your availability in terms of dates and times?
- What is the response time that I can expect?
- What is the turn-around time on essay edits? What software/programs do I need to use?
- What is the cost, how is it paid, and is there a payment plan? Are there any discounts or coupon codes I may be eligible for?
- What differentiates you from your competitors?
- How do you select clients to work with? How many do you work with at one time?
- What is the timing of how this process will work given my targeted programs and field?
- Which of your programs do you advise for me and why?
- How can your program help me boost my acceptance rates at my targeted programs given the introductory information that I’ve told you about my credentials?
- What’s the next step and whom do I contact with follow up questions before committing to your program?
Good luck in your admissions journey. If you would like to set up a complimentary introductory call, please contact us at Top Tier Admissions. I look forward to chatting with you.
Frequently Asked Questions on Graduate School Admissions Consulting
Is Graduate School Admissions Consulting right for me?
Most applicants are going to be qualified for some range of schools. However most people are "on the bubble" somewhere, meaning the next level of schools is just beyond their reach. Applicants applying to competitive programs, international applicants, weaker writers, or those who have complicating factors like weaker GRE scores or GPAs can all benefit from the guidance of a seasoned admissions professional.
How does the service work?
One business day after you enroll in Graduate School Admissions Consulting, you will receive a welcome email with a link to a brief survey. The survey inquires about your goals, target schools, and more to help us better understand your needs. We then use this information to match you with the right consultant.
The service is delivered remotely with your consultant advising you via phone and email. The remote delivery allows Kaplan to provide the most convenient scheduling and to match you with exactly the right consultant regardless of geography.
What are the consultants' credentials?
Kaplan's graduate school admissions consultants are so effective because of their deep experience in the field. Most have served on admissions committees—many at the top graduate programs—and they bring really cogent insight into the admissions decision-making process. Most importantly, they understand that this process is about you presenting the best you possible. Our consultants know how essential it is to preserve and amplify your voice. They bring their expertise to bear to help you succeed.
Does my consultant do the work for me?
Absolutely not! Kaplan consultants work with you to enhance your original work. They'll help you brainstorm, polish your work, and help you position yourself for the greatest effect. But don't forget, graduate school is a very personal choice—it's important that the schools understand who you are as a person. And Kaplan graduate school admission consultants can help you do that.
How should I best use the consulting time?
Our consultants have "billable" hours for the services they provide. They have guidelines as to how much time to spend on any individual aspect of the service and will continuously update you on the amount of time you have remaining.
If you don't use all of your purchased time, you can receive a refund for all whole unused hours at the rate of $100/hr. In addition, if you wish to add time, you can purchase additional hours at the rate of $249/hr. There are several different package options that drop the price-per-hour down to as little as $145/hour*. You may not purchase individual hours before purchasing one of our standard packages.
*Certain restrictions and pricing applies to rushed enrollments. Call 1-800-KAP-TEST for details.